All theory test bookings are maintained by the DVSA. Cancelling the Driver and Vehicle Standards Agency (DVSA) theory test can be easily done by online or by telephone.
Providing a certain notice of three clear working days is met, a full refund is given.
The links provided on this page will allow you to cancel a theory test from any UK Pearson Professional / DVSA theory test centre. You do not need to contact theory test centres directly to change a theory test date, time, to check a theory test date or to cancel a theory test as the test centres cannot do this directly and are only responsible for conducting tests.
You are able to use this service to cancel the theory test booking of your theory test centre between 6.00 am and 11.40 pm.
HOW MUCH NOTICE TO CANCEL THEORY TEST
For entitlement of a full refund of theory test fees, three clear working days, including Saturdays notice must be given. Unless this criteria is met, the DVSA are not able to offer a refund and you will lose your test fee. Sundays and public holidays don’t count as working days.
Cancel theory test refund
If the above notice is given, the full theory test fee will be refunded.
Cancel theory test online
The easiest method to cancel a theory test is online. Please ensure you have your provisional driving licence number to hand. You can cancel your UK driving theory test from any UK theory test centre by visiting the DVSA online cancellation form. If you are experiencing difficulties cancelling the theory test online, the DVSA offer alternative methods to cancel the theory test.
Cancel theory test by telephone
You can cancel your UK driving theory test from any UK theory test centre by calling the DVSA on 0300 200 1122. The telephone numbers provided are automated although if you do need to speak to a DVSA member of staff for assistance, follow the prompts given. Opening times are from 8.00 am to 4.00 pm, Monday to Friday and long delays can be experienced on occasions. You may also e-mail the DVSA for further information. It may take a several days before a response is made.
Cancel a driving theory test in Northern Ireland
You can cancel your driving theory test appointment online to receive a full refund provided you give three clear working days’ notice. To cancel a driving theory test in Northern Ireland, please visit the online form.