Driving Test Tips

  • Learn to Drive
  • Driving Theory Test
  • Driving Test Tutorials
  • Tips for Passing the Driving Test
  • Driving Schools
  • Car Tips
  • Driving Tips
Home ADI Code of Practice

ADI Code of Practice

This document details the Driver and Vehicle Standards Agency (DVSA) Code of practice for approved driving instructors (ADI).



Provided is the 2012 draft version of the DVSA Code of Practice. The Code of practice for approved driving instructors (ADI) is a professional code of conduct that driving instructors should abide by and also information that can be obtained for learner drivers who wish to find out what their driving instructor has agreed to. A copy of the Code of practice for approved driving instructors (ADI) should be handed to each of a driving instructors clients.

Code of practice for approved driving instructors (ADI)

This code of practice is for approved driving instructors (ADI) and people taking training to become an ADI. If you’re learning to drive, you can read this code to see what your ADI has agreed to do.

1. Your personal conduct

You should:

ADI Code of Practice

ADI Code of Practice

  • support your clients at all times to achieve the learning outcomes in the National Driving/Riding Standard™ as efficiently and effectively as possible
  • conduct yourself in line with the Standards in the National Driver/Rider Training Standard™
  • do things, including continuing professional development (CPD), to keep up and improve the quality of the service you give
  • uphold the reputation of the driver/rider training profession by never:
    • unjustly or knowingly damaging the professional reputation of another instructor
    • unfairly furthering your position at the expense of another



2. Your position of trust

Being in a position of trust, you must:

  • avoid any behaviour which encourages a physical or emotionally dependent relationship to develop with a client
  • take immediate steps to end a training agreement where you believe the client has developed an inappropriate attitude to the learning relationship
  • avoid physical contact with a client except in an emergency
  • not make any contact with a client by phone, text, email or any other means, other than when you need to in order to manage and give training, and has been agreed with the client

3. Managing your business

You must give each client a copy of your terms of business. This should include:

  • the legal identity of the school / instructor – with the full address and telephone number at which you or your representative can be contacted
  • the price and length of lessons
  • any services, other than direct training, which are included in the service offering, eg booking tests and use of your vehicle for any practical test
  • the fees and conditions for the use of a vehicle for any practical test
  • the terms under which an agreement can be cancelled by either party
  • your school / instructor refund policy
  • a complaints procedure – this should tell the client what they should do if they want to complain

You must make sure that all your advertising, websites, social media and promotional materials:

  • are factually correct and do not mislead clients
  • meet the UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing (CAP Code)

You must manage the money you get from clients in a way which:

  • meets all rules set out by HM Revenue and Customers
  • is auditable
  • is transparent to the client

You must not offer promotional gifts or incentives which are not directly related to learning to drive.



4. Extra services

As part of the service you may agree with the client to:

  • give guidance on the most appropriate time to take their theory and practical tests, taking into account local waiting times and so on
  • arrange test bookings for them
  • let them use a school vehicle for their practical test

If you agree to arrange test books for your client, you must make sure that:

  • the client gets clear guidance on their readiness and on the most appropriate time to take their test
  • the client has all the necessary documents to let them to take the test
  • the vehicle the client is intending to use meets all the rules to be used for the test
  • the client is prepared to allow a DVSA supervising examiner to accompany the test if needed
  • you do not cancel or re-arrange test bookings without the consent of the client



If a client decides to book and take their test before you consider them ready to do so, you can refuse the use of the school vehicle if you have made this clear in a contract signed with the client.

If this happens, you must make sure that the client has enough notice that you won’t let them use the school vehicle. This is so the client can avoid losing the DVSA test fee if they have to cancel the test.

5. Complaints procedure

You must make sure that each client:

  • gets a copy of this code of practice
  • knows what they should do if they want to complain about any part of the service they get
  • knows the options open to them if they can’t settle the matter with you

Questions about the code or practice

If you have any questions about the code of practice, you should email the ADI registrar at adireg@dsa.gsi.gov.uk.






Driving Test Tips

Leave a Reply Cancel reply

Driving Instructor Training
  • Driving Instructor Training Advice
  • Become a driving instructor
  • Best Driving Instructor Training
  • Trainee Driving Instructor Licence
  • ADI Part 1
  • ADI Part 2
  • ADI Driving Test Routes for Part 2
  • ADI Part 3
  • ADI Check Test
  • ADI Code of Practice
  • Number of Approved Driving Instructors in the UK
  • Number of Trainee Driving Instructors In the UK
  • Advantages of being a driving instructor
  • Disadvantages of being a Driving Instructor
  • Driving Instructor Salary Pay
  • Driving Instructor Jobs – Guide to Getting the Best Job
  • Driving School Advertising
  • How to Create a Driving School Website
  • Effective Driving School Website
  • How to Start a Driving School
  • Privacy Policy
  • Terms and Conditions
  • International Drivers Tips
  • Driving Instructor Training Advice
  • About Driving Test Tips
  • Contact Driving Test Tips
2021 © Driving Test Tips
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.Accept Reject Read More
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

SAVE & ACCEPT