Cancelling the Driver and Vehicle Standards Agency (DVSA) practical driving test can be easily done either online or by telephone.
Providing that a certain time notice is met, a full refund of your driving test booking fee is given. The links and information provided on this page will allow you to cancel a driving test from any UK practical test centre.
You do not need to contact test centres directly to change a driving test date, to check a driving test date or to cancel a driving test as test centres are not directly responsible for test bookings. You are able to use this service to cancel the driving test booking of your practical test between 6.00 am and 11.40 pm.
HOW MUCH NOTICE TO CANCEL the DRIVING TEST
For entitlement of a full refund of driving test fees, three clear working days, including Saturdays notice must be given. Unless this criteria is met, the DVSA are not able to offer a refund and you will lose your test fee.
Cancel driving test refund
If the above notice is given, the full practical driving test fee will be refunded.
Cancel driving test online
The easiest method to cancel a driving test is online. Please ensure you have at least two pieces of the information required below at hand:
- your valid Great Britain or Northern Ireland provisional driving licence number
- your application reference number
- your theory test pass certificate number
Cancellation Form
To cancel your practical driving test online, please fill in and submit this online form. If you are experiencing difficulties cancelling the driving test online, the DVSA offer alternative methods to cancel the driving test.
Cancel driving test by phone
The easiest way to cancel a practical driving test is online. You may also cancel your test by telephone. The telephone numbers provided are an automated service, although if you do need to speak to a DVSA member of staff for assistance, follow the prompts given. Opening times are from 8.00 am to 4.00 pm, Monday to Friday and long delays can be experienced on occasions.
To cancel you practical driving test by telephone or to speak to a member of staff for assistance, call 0300 200 1122. You may also e-mail the DVSA. It may take a few days before a response is made. Please include two of the three pieces of information listed above in your e-mail.
Cancel a practical driving test in Northern Ireland
You can cancel your driving test appointment online to receive a full refund provided you give three clear working days’ notice. To cancel a practical driving test in Northern Ireland, please visit the online form. Alternatively, to cancel your Northern Ireland driving test by telephone, call 0845 2472 472
Other Test Related Information
For a list of commonly asked questions about the practical driving test, see:
Hi my daughter recently had to cancel her driving test as she was in hospital. I rang up and I was told that she could cancel the test and re book without any extra cost. Could you advise how to re book in these circumstances?
many thanks
Hello Ian,
If she hasn’t yet cancelled it, she will just need to change the driving test date. If you have already cancelled the test, you’ll just need to book another driving test. Please allow 3 clear working days since canceling.
HI, i need to cancel my driving test.
Hi Kham,
Please do this using the DVSA online form as detailed above.
Can I get refund if I cancel my test.
Hello Usma, providing you booked via the DVSA and have given three clear working days notice you will be given a full refund when cancelling your test.
Hi I cancelled my driving test a few days ago but I haven’t received a email to confirm that my test is cancelled yet despite the status on my dvsa login being cancelled? How to know for definite that my test is cancelled?
Hi Lina,
If it says your test is cancelled in the official DVSA government website, then it’s cancelled. Check your spam folder for any emails.
Hi
i have previously booked for DKT test, and it was cancelled due to this lockdown. i even did not get any refund amount from service provider. what should i do in this case?
Hi Kabita,
It depends on who the service provider is and what details are in their terms and conditions. Are they going to book an alternative test date or should they provide a refund? I would initially contact them and ask what your options are.
Need to cancel a driving test, unable to do it online or over the phone can someone help me please?
When I call they ask for a memorable word but I don’t know what it is as I didn’t put one.
Hi Mady,
You can only do it via the DVSA – either online or by phone. If you speak to the DVSA on the phone, provided that you give them two of these pieces of information:
1. Driving licence number
2. Theory test pass certificate number
3. Driving test booking reference
You should be able to cancel it without issue.
My driving instructor literally waited until the day after the deadline to tell me she couldn’t take me to the test. Now I’m unable to get a refund and she knows I’m very financially unstable. I really could have done with the refund but I’m unable to do so as she was very sneaky and waited until the day after to tell me! I’m so stressed right now I really wish the deadline was 2 or 1 day before the test at least, I feel really bad about this and really wish I could cancel to rebook my test later at least!
Hi Sara,
Explain this situation to your driving instructor and ask them to arrange an alternative instructor to take you on your test. As they have left you out of pocket, they are obliged to help.