Home Southend-On-Sea Theory Test Centre

Southend-On-Sea Theory Test Centre

Detailed below provide the Southend Pearson Professional Theory Test Centre contact address details, services offered and advice for booking and taking your theory test.

Driving Theory Test Centre Address
2nd Floor, Dencora House
Tylers Avenue
Southend-on-Sea
Essex
SS1 2BB

Toilets: Yes
Disabled access:
Translator Booth: No
Welsh Online: No

FINDING Southend THEORY TEST CENTRE

Train stations and bus stations are often a short walk from most theory test centres.

Southend Train Station
Clifftown Road
Southend on Sea
SS1 1AB

Station telephone number: 0845 601 4873. From the train station, Southend Theory Test Centre is 0.2 miles, or a 3 minute walk.
Arriving by car: Two car parks are located within a short walking distance to the theory test centre. One on Chichester Road, and the other located on Tylers Avenue.

 




BOOK A THEORY TEST AT Southend THEORY TEST CENTRE

All you will need to make a theory test booking is your provisional driving licence, all you’ll need a few details from this. You can book the theory test via one of the two methods detailed below. The Driving and Vehicle Standards Agency (DVSA) are responsible for managing all theory test bookings and Pearson Professional conduct the theory tests. Whilst making a booking, be sure to mention if you have any reading or hearing difficulties as help is available during the test.




Book a theory test by telephone
Booking a theory test can be made via the automated telephone line. You do not need to speak to anyone although there is an option to speak to a DVSA member of staff should you have any concerns or questions. Theory test bookings can be made in Southend by visiting the book a driving theory test section.

Book a theory test online
Booking a theory test via the internet is often the most popular due to the system displaying theory test time and date availability, allowing you to select a free slot. To book your theory test in Southend, see the book a driving theory test section for all DVSA theory test booking information.

RESCHEDULING OR CANCELLING THE THEORY TEST

You are entitled to reschedule the theory test for an alternative date and time, or cancel the test to receive a full refund. Please allow for a minimum of three working days notice (including Saturdays) for either of these to be possible.

AFTER YOU HAVE BOOKED YOUR TEST

After you have completed your theory test booking, you’ll receive an e-mail from the DVSA. Check your junk mail in case you didn’t receive it. This e-mail will confirm the theory test date appointment and provide you with a reference number. Although not essential to take to the theory test centre, it’s advisable to print this e-mail to show to the centre staff if any problems arise.

ATTENDING THE THEORY TEST

Theory test centres take security seriously and your provisional driving licence photocard must be shown to the staff before you’ll be able to take the test. If you hold the older style paper licence, a valid passport must be provided along with your paper licence at Southend Theory Test Centre. If you do not hold a passport, you will need to apply for a new driving licence which has the plastic card. Failure to provide these forms of identification will result in you being unable to take the theory test and also lose your test booking fee. If you have misplaced your licence, contact the DVLA who will send you a replacement. See the learning to drive section for information on obtaining a new licence. Arrive at Southend Theory Test Centre in good time as theory test centres have strict test slot times. Late arrivals that miss their allotted time slot will forfeit the theory test and lost the test booking fee.

Southend THEORY TEST CENTRE REVIEW

Reviews are always helpful when considering buying a product or service. Lets others know what to expect at Southend Theory Test Centre by writing a short review. For example; how easy was the test centre to find? If you arrived by car, how were the parking facilities? How were the test centre staff and facilities? And of course, don’t forget to tell us if you passed. Reviews are quick and simple, no sign up and only your nickname will be displayed. To ensure your review meets our guidelines, please read our Terms and Conditions prior to submission.




Name
Rating
Review

★☆☆☆☆
1 5 1
“Staff are not very welcoming and don't give you any reassurance, man at the desk is a grumpy old man with no people skills”
★☆☆☆☆
1 5 1
“man at the desk is a ****”
★☆☆☆☆
1 5 1
“Man at desk is rude”
★☆☆☆☆
1 5 1
“Man that sits behind the desk is very rude and grumpy!! Not the best person to have sitting there before a test!”
★☆☆☆☆
1 5 1
“The lady that helps you is nice and welcoming, but the man at the desk is probably the rudest man I have ever met in my life.”
★★★★★
5 5 1
“As I entered the test centre on a damp Wednesday afternoon, a nervousness in my heart, and with a presumably uneasy look on my face I was greated with a hearty scowl from the woman at the desk, whose passion for her job was apparent just by looking at her. Apparently vacant. "Name?" She asked. 'Hello to you too I thought." After giving her my name and then postcode, which she demanded with the same Charming tone in her voice, which sounded to me similar to how one might imagine death himself spoke. She then handed me a key to a locker and gave me instructions on what to do next, cool and calmly she ran me through where I need to sit and wait and then, with the same fiery passion I witnessed when helping me she moved on to the next lucky person to encounter Little Miss Sunshine. (No affiliation with the 2006 film staring Steve Carell and Greg Kinnear) I was then sent to speak to another woman, who was very smiley and encouraging woman, who genuinely seemed to be concerned in regards to the test going smoothly and the candidate, myself, being at ease. A waist of breath and energy in the lady at the desks opinion. I assume. After completing my driving theory test, I left the test room, which was, granted very comfortable, and was then told by the woman at the desk to come to her and receive my result. As I walked to her she informed me that she had meant come and stand at the other side of the desk and not next to her, a laughable mistake. She didn't think so. I received my result and had unfortunately failed the test (nothing to do with the conditions in this centre). As i left, slightly discouraged I thanked the woman at the desk for her serves and then said with a cheeky grin on my face "see you soon I suppose." She continued to stair down at her desk. In conclusion I enjoyed my experience at the Southend-On-Sea theory test centre and am hugely excited to return, perhaps I'll fail again so I can continue to visit, and be graced by the warm glow of the lady that sat at the desk, and who knows, maybe next time she might even look like she hadn't just been shat on repeatedly for the last 40 years of her life, but who knows. Who knows.”
★☆☆☆☆
1 5 1
“Arrived 10 minutes late due to a traumatic incident and was handled with no compassion whatsoever and was just turfed out straight away, so so rude was appalled.”
★☆☆☆☆
1 5 1
“Unpleasant experience at this test centre. No signs on the front of the building or in the reception area to direct you to the relevant floor. The lady at the theory test reception is quite abrupt and definitely doesn't make you feel at ease just before you are about to take a test! I would advise picking a different test centre if you don't want to be super stressed before going in to the test.”
★☆☆☆☆
1 5 1
“grumpy old man basically”
★☆☆☆☆
1 5 1
“Absolutely disgusted with the service I received from the abrupt, rude lady at the reception desk. She expected me to know what to do before I take my test and when I asked any questions she would reply very abruptly as if she was telling me off. This completely upset me before I even took the test, which is probably why I failed. I just couldn't wait to get out of there. I also witnessed her telling a man off in a harsh manner for reading the terms and conditions out loud, even though he had learning difficulties... surely you would be more understanding to someone who has trouble reading?Reading all the bad reviews on this site I can see many people felt the same so surely someone should reprimand this woman for her behaviour? She clearly has no people skills. Please avoid taking your theory test here if you don't want to feel distraught and uneasy before taking your test. This reception lady needs to be replaced urgently otherwise more people are going to encounter this awful behaviour from her. Definitely not re-booking to sit my test here next time.”
★★★★★
5 5 1
“It is what it is a test center and as for the staff being unpleasant I didn't see this.”
Southend-On-Sea Theory Test Centre Overall rating: ★★☆☆☆ 1.7 based on 11 reviews
5 1



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