Detailed below provide the Southend Pearson Professional Theory Test Centre contact address details, services offered and advice for booking and taking your theory test.
Driving Theory Test Centre Address
2nd Floor, Dencora House
Translator Booth: No
Welsh Online: No
FINDING Southend THEORY TEST CENTRE
Train stations and bus stations are often a short walk from most theory test centres.
Southend Train Station
Southend on Sea
Station telephone number: 0845 601 4873. From the train station, Southend Theory Test Centre is 0.2 miles, or a 3 minute walk.
Arriving by car: Two car parks are located within a short walking distance to the theory test centre. One on Chichester Road, and the other located on Tylers Avenue.
BOOK A THEORY TEST AT Southend THEORY TEST CENTRE
All you will need to make a theory test booking is your provisional driving licence, all you’ll need a few details from this. You can book the theory test via one of the two methods detailed below. The Driving and Vehicle Standards Agency (DVSA) are responsible for managing all theory test bookings and Pearson Professional conduct the theory tests. Whilst making a booking, be sure to mention if you have any reading or hearing difficulties as help is available during the test.
Book a theory test by telephone
Booking a theory test can be made via the automated telephone line. You do not need to speak to anyone although there is an option to speak to a DVSA member of staff should you have any concerns or questions. Theory test bookings can be made in Southend by visiting the book a driving theory test section.
Book a theory test online
Booking a theory test via the internet is often the most popular due to the system displaying theory test time and date availability, allowing you to select a free slot. To book your theory test in Southend, see the book a driving theory test section for all DVSA theory test booking information.
RESCHEDULING OR CANCELLING THE THEORY TEST
You are entitled to reschedule the theory test for an alternative date and time, or cancel the test to receive a full refund. Please allow for a minimum of three working days notice (including Saturdays) for either of these to be possible.
AFTER YOU HAVE BOOKED YOUR TEST
After you have completed your theory test booking, you’ll receive an e-mail from the DVSA. Check your junk mail in case you didn’t receive it. This e-mail will confirm the theory test date appointment and provide you with a reference number. Although not essential to take to the theory test centre, it’s advisable to print this e-mail to show to the centre staff if any problems arise.
ATTENDING THE THEORY TEST
Theory test centres take security seriously and your provisional driving licence photocard must be shown to the staff before you’ll be able to take the test. If you hold the older style paper licence, a valid passport must be provided along with your paper licence at Southend Theory Test Centre. If you do not hold a passport, you will need to apply for a new driving licence which has the plastic card.
Failure to provide these forms of identification will result in you being unable to take the theory test and also lose your test booking fee. If you have misplaced your licence, contact the DVLA who will send you a replacement. See the learning to drive section for information on obtaining a new licence. Arrive at Southend Theory Test Centre in good time as theory test centres have strict test slot times. Late arrivals that miss their allotted time slot will forfeit the theory test and lost the test booking fee.
Southend THEORY TEST CENTRE REVIEW
Reviews are always helpful when considering buying a product or service. Lets others know what to expect at Southend Theory Test Centre by writing a short review. For example; how easy was the test centre to find? If you arrived by car, how were the parking facilities? How were the test centre staff and facilities? And of course, don’t forget to tell us if you passed. Reviews are quick and simple, no sign up and only your nickname will be displayed. To ensure your review meets our guidelines, please read our Terms and Conditions prior to submission.
Submit your review
It is what it is a test center and as for the staff being unpleasant I didn't see this.
Absolutely disgusted with the service I received from the abrupt, rude lady at the reception desk. She expected me to know what to do before I take my test and when I asked any questions she would reply very abruptly as if she was telling me off. This completely upset me before I even took the test, which is probably why I failed. I just couldn't wait to get out of there. I also witnessed her telling a man off in a harsh manner for reading the terms and conditions out loud, even though he had learning difficulties... surely you would be more understanding to someone who has trouble reading?
Reading all the bad reviews on this site I can see many people felt the same so surely someone should reprimand this woman for her behaviour? She clearly has no people skills. Please avoid taking your theory test here if you don't want to feel distraught and uneasy before taking your test. This reception lady needs to be replaced urgently otherwise more people are going to encounter this awful behaviour from her. Definitely not re-booking to sit my test here next time.
grumpy old man basically
Unpleasant experience at this test centre. No signs on the front of the building or in the reception area to direct you to the relevant floor. The lady at the theory test reception is quite abrupt and definitely doesn't make you feel at ease just before you are about to take a test! I would advise picking a different test centre if you don't want to be super stressed before going in to the test.
Arrived 10 minutes late due to a traumatic incident and was handled with no compassion whatsoever and was just turfed out straight away, so so rude was appalled.